Privacy Policy

Rockin' Wellness Inc. Privacy Policy

Effective Date: December 2024

Introduction

Rockin Wellness ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website or use our related services.

By using our services, you agree to this Privacy Policy and our Terms of Service.

1. Information We Collect

Personal Information

We collect personal information you provide when:

  • Making a purchase (e.g., name, address, email, phone, payment details).
  • Registering for an account or subscribing to our newsletter or SMS.
  • Contacting us for support or inquiries.

Automatically Collected Information

When you browse our website, we collect information via cookies and tracking technologies, such as:

  • IP address, browser type, and time zone.
  • Pages visited and actions taken on our site.

User Submissions

If you submit testimonials, product reviews, or photos, they may be used on our website or social media pages. By submitting content, you grant us a non-exclusive, royalty-free, perpetual license to use this content for marketing purposes.

2. How We Use Your Information

We use your information to:

  • Fulfill your orders and manage transactions.
  • Communicate with you regarding purchases, updates, or marketing offers.
  • Improve our services and analyze user behavior.

3. Consent

By providing personal information, you consent to its collection and use for specific purposes. To withdraw consent, contact us at:

4. Disclosure of Information

We may disclose your information to:

  • Comply with legal requirements.
  • Protect our rights and the safety of others.
  • Facilitate business transactions like mergers or acquisitions.

5. Third-Party Services and Links

We work with third-party providers for payment processing, shipping, and other essential services. We are not responsible for the privacy practices of these providers. Please review their policies independently.

6. Security

We use industry-standard practices, such as SSL encryption, to safeguard your personal information. However, no method of electronic transmission is entirely secure.

7. California Consumer Privacy Act (CCPA) Notice

California residents have the following rights under the CCPA:

  1. Right to Know: Access details about the personal information we collect.
  2. Right to Delete: Request deletion of personal information, with exceptions.
  3. Right to Opt-Out: We do not sell personal information.
  4. Right to Non-Discrimination: No penalties for exercising privacy rights.

To exercise these rights, contact us at support@rockinwellness.com.

8. Testimonials and User Submissions

By submitting content (e.g., reviews, photos), you grant us the right to use it for marketing purposes. You waive all claims to compensation or attribution for this use. To request removal, contact us at:

9. Medical Disclaimer

Rockin Wellness does not provide medical advice. Statements on our website have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before using our products.

10. Shipping & Product Handling

  • Orders are processed within three to five business days.
  • We ship 4 days a week, Monday - Thursday only.  
  • Holidays, weather, illness and unforseen instances will/could effect order packing up and thus getting the packages shipped out
  • Shipping delays may occur during high-demand periods due to small-batch production.
  • We are not responsible for lost or stolen shipments marked as "Delivered" by USPS, Fed-Ex, UPS.

11. Electronic Communications

By using our services, you agree to receive communications electronically, including notices, disclosures, and promotional emails.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting.

Contact Us

For questions or concerns, contact us at: